FAQs

What does the price include?
Prices shown are for the whole apartment and not per person. It includes bed linen and towels as well as French Tourist tax.

We’re looking for a weekend or flexible dates?
Bookings are usually Saturday to Saturday, but we are very flexible on dates. Send us an email with your requirements and we’ll do our best to accommodate you. A supplement maybe payable for flexible dates and durations.

Do you offer discounts?
We offer a discount of 10% to all customers who return in the 1st year after which there is a 5% return discount, we also offer discounts for bookings of more than one week.

How do we book?
E-mail us at enquiry@alpineadventure.co.uk and we will confirm availability and the price. We will then send you a copy of the rental terms and conditions.
To secure a booking you will need to return the signed contract together with a deposit of 30% of the total accommodation cost within 7 days.

When do we have to pay the balance?
8 weeks prior to departure. If you book with 8 weeks or less until your departure then you will need to pay the full amount straight away.

Do we have to pay a refundable damage deposit?
Yes. A £400 or 400euro refundable damage deposit is required. Once the apartment has been checked after your departure, this will be returned to you.

How can we pay?
Internet bank transfers are our preferred transaction method as it’s quicker for you and for use. We also accept cheques.

Can we pay in Euros?
Prices are shown in Sterling, but we’re happy to accept Euros at the current exchange rate, let us know your preferred currency and we will tailor the rental agreement to correct currency.

Will someone meet us at the apartment?
Yes. As soon as you know your travel plans please let us know and we will arrange to meet you at the apartment at a specific time.

What time can we enter the apartment on the day of arrival?
Check-in time is usually at 16:00 on the day of arrival. However earlier entry can be arranged depending upon the departure time of previous guests. We ask guests to depart the apartment by 10:30 am.